On arrival :

• A welcome agent will be waiting for you at the aircraft door with a sign
• to take you to the lounge
• Access to the VIP lounge
• Direct priority access to police and security checkpoints
• Baggage handling

On departure :

• Reception in the VIP lounge on the first floor of the airport
• Baggage handling
• Check-in without queuing in a private lounge
• Direct priority access to police and security checkpoints and boarding lounges